Refund policy
Replacement Policy
We have a 30-day replacement policy, which means you have 30 days after receiving your item to request a replacement.
You are eligible for a replacement if your item is defective, damaged due to our own errors, or if you received the wrong item.
Please note that we do not accept refund or exchange requests.
You’ll also need to provide your receipt or proof of purchase.
To request a replacement, please contact us at info@ideasunlimitedinc.com
If your return is approved, we’ll send you instructions on how and where to send your package.
Items sent back to us without prior approval will not be accepted.
All approved returns should be sent to:
5035 Timberlea Blvd #9, Mississauga, ON L4W 2W9, Canada
You can always contact us for any return-related questions at info@ideasunlimitedinc.com
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged due to our errors, or if you received the wrong item. We’ll evaluate the issue and make it right as quickly as possible.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept replacement request on sale items or gift cards.
No Exchanges
We do not accept exchange requests. Please review our product descriptions carefully and reach out to us before placing your order if you have any questions.
No Refunds
We do not offer refunds. Once we’ve received and inspected your return, we’ll notify you whether your replacement has been approved.