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Frequently Asked Questions

How do I return items?

9/12/2013
How do I return items?

What if the product I order is out-of-stock?

9/12/2013
What if the product I order is out-of-stock?

When does my credit card get charged?

7/20/2012
When does my credit card get charged?

When I try to log in I get sent back to the login page. How do I fix this?

9/12/2012
When I try to log in I sent back to the login page. How do I fix this?

When will my order ship?

7/23/2012
When will my order ship?

When will my personalized items ship?

7/23/2012
When will my personalized items ship?

Why was I charged a foreign exchange fee?

9/12/2013
Why was I charged a foreign exchange fee?